Meet the Team

At Schaal Plumbing, Heating & Air, we realize the customer experience begins and ends with our HVAC and plumbing experts. That is why we place such a big emphasis on the quality of our people -- the core of our business. Continue reading below to learn more about our team!

Randy Keys

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President

Randy is the owner of Schaal Plumbing, Heating, & Cooling and has been in the HVAC industry for over 10 years. His favorite part of the job is working with his employees and customers and meeting new people. His goal is to make sure his employees and customers are happy. In his spare time, he enjoys boating & spending time with his family.

Phillip Keys

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General Manager

Phillip has been in the HVAC industry for 12 years and the last 5 of them have been with Schaal. His favorite part of his job is the CULTURE we’re creating. Where our employees hold each other ACCOUNTABLE to SERVE our clients with integrity and ASPIRING to be LEADERS in our industry and community. In his spare time, he loves to spend time with his wife and 3 kids. He loves to golf. He also coaches his son’s soccer team!

Chris Gesink

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Operations Manager

Chris has been with Schaal for 6 years and has been in the HVAC industry for 14 years. He enjoys making homeowners comfortable and coaching his team to ensure they are successful in meeting their goals.

Victoria Keys

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Administrative Professional

Victoria has been in the industry for 3 years, all of which have been spent with Schaal. She loves that every day is something new, so it keeps her on her toes! Victoria loves spending time with her family. Her girls keep her very busy, and it is always an adventure! She also enjoys playing recreational sports and spending time outdoors.

Justin Riddle

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Warehouse Manager

Justin has been with the Schaal team for 4 years. He loves helping his teammates do their job more effectively and efficiently. Justin is a proud father of 3 and has been married for 10 years. He volunteers for his church and loves to spend his free time with his family. He has a degree in business finance from Iowa State University.

Adrian Ksiazek

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Warehouse Helper

 

Jamie Simpson

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Apprenticeship Program Administrator

Jamie is our longest running employee at 33 years with Schaal and over 50 years in the industry! He loves helping others and being a part of the Schaal team and culture. Jamie is very involved with the Boys Scouts. He is an Eagle Board Chairman and an Eagle Coach. Jamie likes to canoe and has floated the Big Salmon River in the Yukon Territories and paddled many lakes in the Boundery Waters Wilderness Canoe Area.

Justin Bailey

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Apprenticeship Instructor

Justin can solve any problem thrown his way with his 11 years of experience in HVAC, 8 of which have been at Schaal. When he has free time, he enjoys spending time with his wife and two kids and volunteering for Habitat for Humanity.

Alyssa Donegan

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Human Resource Manager

Alyssa has been with Schaal for 5 years now, and she has been in customer service for over 20 years! She loves helping others and each new day at Schaal gives her the opportunity to do exactly that. She enjoys swimming, reading, traveling, and spending time with her husband and 3 children. In her free time, she enjoys volunteering with her church. Fun Fact – Alyssa learned to drive a skid loader before she learned how to ride a bike!

Ryan Renfro

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Sales Manager

Ryan enjoys helping people fully understand their heating & cooling system while providing customers with options to maximize their comfort and save money while doing so. He has been in the industry for over 10 years and has done a wide range of things from answering phones to inventory to plumbing, heating, and cooling technician. Outside of work, Ryan enjoys spending time with Dana, his wife, and their dogs. He is also involved in many ministries with his church, enjoys fishing, hunting, and watching football.

Mallory Frey

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Marketing Manager

Mallory has over 5 years of customer service experience, and her associate’s degree in marketing. She loves helping our customers, taking on marketing projects, and being part of the Schaal family. Outside of work, you can find her spending time with family and friends and camping.

Karla Melendez

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Sales Coordinator

Karla has been part of the Schaal team for 4 years. She loves the family environment at Schaal, and she loves taking care of our customers. In her spare time, Karla loves shopping and spending time with her family! Being a mom is her true love. Interesting fact – Karla can’t smell but, her listening skills are the best!

Dylan Albrecht

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Comfort Consultant

With nearly 8 years in the HVAC industry, Dylan strives to give each customer the best experience he can! When he's not working, he is spending time with his family and enjoying the outdoors.

Joe Anderson

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Comfort Consultant

Joe has been with Schaal for 2 years and has been in the HVAC industry for over 5 years.  The best part of his day is getting to help customers with their heating and cooling needs. Outside of work, Joe enjoys time with his family and getting outside to hunt and fish.

Chris Serck

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Comfort Consultant

Chris has been in the HVAC industry for almost 10 years. Outside of work, he enjoys spending time with his 4 kids. Chris enjoys hunting and fishing. He is also an avid golfer, and once he shot a hole in one!

Bryan Fundermann

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HVAC Service Team Lead

Bryan joined the Schaal family 2 years ago. His favorite part of the day is getting to help his customers. When he's not working, Bryan enjoys remodeling homes, hunting, and coaching sports.

Todd Christensen

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Install Manager

Todd has been in the HVAC industry for 8 years. Outside of work, he enjoys fishing, doing home renovations, and spending time with his two sons.

Marshall Halverson

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Install Training Coordinator

Marshall has been with Schaal for 5 years. He prides himself on providing quality work to his customers. Outside of work, he is a semi-professional Bass Fisherman.

Benton Frey

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Lead HVAC Installer

Benton has 6 years of experience in the HVAC industry. He has been part of the Schaal family for 4 years. He is also a Diesel Mechanic for the United States Marine Corp. In his spare time, Benton enjoys spending time with his family and friends, working on vehicles, watching football, and camping.

Matt Newquist

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Lead HVAC Installer

Matt began his career with Schaal 5 years ago, and he quickly found his favorite thing is helping customers when their HVAC system is down. In his spare time, he is an outdoorsman.

Michael Lloyd

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Lead HVAC Installer

Michael started his career with Schaal 4 years ago with his favorite thing about it being the customers. In his spare time, he enjoys being outside and cycling.

Steve Beaver

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HVAC Installer

Steve has been in the HVAC industry for 4 years. Outside of work, he is rebuilding an old truck and enjoys spending time with his dog. Fun fact, he hates needles but has many tattoos.

Travis Speed

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Lead HVAC Installer

Travis enjoys being able to provide top notch quality service to his customers. Outside of work, he enjoys spending time with his family and friends and fishing.

Chris Beckman

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Lead HVAC Installer

Chris has been with Schaal for 3 years. He loves meeting new customers every day and learning from the best HVAC lead installers in the industry. In his spare time, he enjoys spending time with his family, woodworking, and working on cars.

John Gioffredi

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HVAC Installer

John has been in the HVAC industry for 2 years. What he loves about working at Schaal is how caring everyone is who works here. Outside of work, John loves to hunt, fish, and spend time with his family.

Brayton Frey

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HVAC Installer

Brayton's goal is to serve our customers to the best of his ability. He will do anything he can to help. When he is not at work, you can find him working on cars or putting his Eagle Scout skills to work.

Jake Kelly

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HVAC Installer

Jake enjoys working with his customers and helping them find out what their HVAC needs are. When he isn't working, he is enjoying sports, boating, and playing co-ed softball.

Graham Dawson

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HVAC Installer

Graham enjoys seeing customers reactions when they see the completed job. He wants to make sure every customer is satisfied with his installation. Outside of work, Graham is a huge family man, volunteers at his family church, and loves sports - watching and playing.

Spencer Morgan

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Indoor Air Quality Specialist

Spencer has been with Schaal for 2 years. He loves working with great co-workers and making sure our customer’s duct work is clean. Outside of work, he loves sports, fishing, camping, and golfing. Spencer has the unique ability to cook 1-minute rice in only 58 seconds!

Jordan Voss

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HVAC Installer

Jordan loves seeing the finished product after his installations. Outside of work, he enjoys watching football, basketball, playing guitar, and spending time with his family and 3 dogs.

Nicholas Wanderscheid

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HVAC Service Manager

Nicholas has been working in the HVAC industry for almost twenty years. He loves getting to help people every day. When Nicholas isn't working, he is enjoying his time with family and spending time outdoors.

Chaz Machamer

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HVAC Service Technician

Chaz enjoys working directly with customers and helping them with their HVAC needs. He loves learning something new while out in the field. When he's not at work, he's at home spending time with his wife or in his shop woodworking.

Pete Eoriatti

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HVAC Service Technician

Pete has been with Schaal for 3 years. His favorite part of his job is helping customers understand their HVAC system. In his free time, Pete enjoys participating in outdoor activities with his son.

Matt Bailey

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HVAC Service Technician

Matt has been in the HVAC industry for 10 years. His favorite part of the job is working directly with customers and showing them how their HVAC system works. His goal is to make sure his customers are happy! In his spare time, he enjoys volunteering at his children's school.

Joey Palizzolo

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HVAC Service Team Lead

Joey looks forward to meeting new people each day and helping them find a solution for all of their HVAC needs. Outside of work, you can find him outdoors, gardening and landscaping, or spending time with Luger, his adorable fur baby!

Aaron Waseskuk

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HVAC Service Technician

Aaron enjoys being able to help customers with their HVAC needs and learning new things every day. When Aaron isn't working, he likes to spend his time with family, work on his podcast, and find new recipes to cook.

Kyle Ramsey

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HVAC Service Technician

Kyle enjoys working with equipment and making sure it is running properly. When he is not working, he spends time fishing and watching football.

Michael McCabe

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HVAC Service Technician

Michael enjoys helping his clients find solutions to their HVAC problems. When he isn't working, he is enjoying time with friends and family and watching sporting events.

Darien Smith

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HVAC Service Technician

Darien enjoys working with his customers and helping them with all their HVAC needs. In his down time, he enjoys spending time with his wife and family.

Riley Schwab

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HVAC Service Technician

Riley's favorite part of his day is getting to help his customers. He prides himself in his work ethic! In his spare time, he enjoys biking.

Christain Abbott

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HVAC Service Technician

Christain enjoys new challenges every day and looks forward to helping his customers with their HVAC needs. When he is not working, he is spending time with his dog, working on cars, or helping in the community. Before joining Schaal, Christain was a fire fighter!

Sam Techau

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HVAC Service Technician

Sam strives to build a personal relationship with his customers and make sure they are getting the most out of their HVAC system. When he is not working, he enjoys motorcycles and unwinding with video games.

Kristel Van

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HVAC Service Technician

Kristel has been in the customer service industry for over 6 years. Her favorite part of the job is helping customers with their whole home comfort needs. She is a mother of two and loves to take them boating, as well as keep up with dance classes.

John Avitt

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HVAC Service Technician

John was raised in Des Moines and settled down in Grinnell, where he started his HVAC career and rasied his family. He went to DMACC and received his Applied Science Degree in HVAC-R.

Mark Diacono

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Plumbing Manager

Mark has over 5 years of experience in the plumbing industry along with earning his Journeyman's License. He enjoys helping his customers fix their problems. Mark served 5 years in the Army and when he is not working, he enjoys coaching youth sports.

Matt Coad

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Plumber

Matt has been in the plumbing industry for 18 years. He enjoys serving his customers and working to resolve their plumbing needs. Matt served in the Iowa Army Guard for 12 years. His family is his pride and joy.

Scott Ault

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Plumber

Scott has been in the plumbing industry for almost 5 years. Two of those have been spent with his Schaal family. He loves facing a new challenge each day. In Scott's free time, you can find him watching football and going to the races.

Joe Burkle

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Plumber

Joe's favorite part of his day is using his knowledge to go help his customers. When he is not working, he is enjoying time with his wife and spending time outdoors.

Juan Gonzalez

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Plumber

Juan enjoys learning new things on the job every day. Outside of work, he enjoys soccer. Juan is bilingual in both English & Spanish!

Joe Tilley

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Plumber

Joe has over two decades of experience in the plumbing industry. He enjoys getting to connect with his customers and really helping them with their plumbing needs. Joe enjoys spending his spare time with his friends and family.

JD Adams

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Plumber

JD has been plumbing for over five years. He enjoys helping people and learning new things every day. In his spare time, he loves spending time with family.

Jason Mellows

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Plumber

Jason enjoys working with his customers and helping them with their plumbing needs. When he isn't working, he enjoys weight lifting, playing with his dog, and cheering on the Hawkeyes.

Josh Kruse

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Lead Carpenter Estimator

Josh has been working in the carpentry and remodeling business for over a decade. He enjoys updating existing spaces with new functions and finishes. When Josh is not working, he enjoys spending time with his wife and kids. They all love sports, boating, and spending time outdoors.

Allison Gibson

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Financial Controller

Allison has done accounting in the HVAC industry since 1995. Her biggest passions are reading, her two pugs (Chuy & Otis), and spending time with her family. She is currently earning her MBA at Drake University and would ultimately like to earn a PhD in Organizational Behavior. She loves the company culture at Schaal, because "... when you walk through these doors, you are family." Allison has an upbeat "can do" attitude: in 2016 Allison won Schaal's "Rookie of the Year" award, in 2018 Allison won Schaal's "Motivation" award, and in 2019 Allison won Schaal's "Motivation" and "MVP" award. When she is not crunching numbers or working with her teams, Allison can be found singing and dancing around the office. She is definitely not typical, but we wouldn't have it any other way.

Mallorie Wood

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Accounting Clerk III

In 2016, Schaal was lucky enough to have Mallorie join the accounting team. She is currently earning her bachelor's in accounting and is working towards earning her CPA. Mallorie, a huge animal lover, is a fur mom to two shaggy dogs Leo and Piper. When she is not saving bunnies, squirrels, and kittens, Mallorie enjoys yoga, reading, cooking, and competing in game nights with her uber competitive and game-oriented family. She excels at Pictionary, hide & seek, darts, ping pong, and tennis just to name a few. Mallorie has never met a taco she doesn't like, and if there is ever a question of queso, it is always yes!

Danielle Long

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Accounts Receivable Specialist

After 14 years as an office manager and service writer, Danielle was looking for a change of pace. We were lucky enough to welcome her to Schaal as our Accounts Receivable Specialist in 2020. When she is not capturing family memories on the pages of her many scrapbooks, you can find Danielle down at the race tracks – no, no… she is not a part-time racecar driver, but – her husband, son, and daughter all are! We are excited to have Danielle on the team and part of the Schaal family.

Kim Murphy

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Customer Service Manager

This is Kim's 3rd year at Schaal, and she has been in the customer service industry for over 7 years. Kim absolutely loves the people she works with! In fact, she states she has found her "forever home" here at Schaal. She loves to spend time with family and friends, travel, go to concerts, and go out to eat (although she admits maybe a little too much going out to eat!) Kim is involved in volunteer work aimed at helping people better their lives, but her passion is definitely working with women.

Nan Wood

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Administrative Team Lead

Nan has been with Schaal for 9 years as our lead dispatcher and has over 40 years of customer service experience. Her favorite part about working for Schaal is the family atmosphere and taking care of our customers. Her biggest passion is her family and her dogs. She also loves to read and cook delicious treats for the team. Interesting fact about Nan is that she used to work for a company owned by Frank Sinatra!

Katie Biondi

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Office Administrator

Born and raised in Des Moines, Katie earned a bachelor's degree in mass communications from Grand View University. She has been in the customer service industry for more than 15 years and loves that Schaal has such a family atmosphere. Katie started at Schaal as a customer service representative in 2017 and has since moved to an administrative assistant, where her incredible organization skills have been put to great use. Katie is a cat mom to a pesky flat-faced Persian cat named Lorenzo. She is a huge fan of the Iowa State Fair, and you can find her at the fairgrounds all ten days of the fair. She is an amazing chef and loves spending time with her niece Evelyn and her family and friends.

Dawn Hancock

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Administrative Assistant

Dawn has over 20 years of experience in the customer service industry. She really enjoys the family atmosphere here at Schaal. Dawn is originally from the quad cities, but has lived in the Des Moines area for about 10 years. Outside of work, she loves to spend time with her family.