Meet the Team

At Schaal Plumbing, Heating & Air, we realize the customer experience begins and ends with our HVAC and plumbing experts. That is why we place such a big emphasis on the quality of our people -- the core of our business. Continue reading below to learn more about our team!

Randy Keys
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President
Randy is the owner of Schaal Plumbing, Heating, & Cooling and has been in the HVAC industry for over 10 years. His favorite part of the job is working with his employees and customers and meeting new people. His goal is to make sure his employees and customers are happy. In his spare time, he enjoys boating & spending time with his family.
Phillip Keys
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General Manager
Phillip has been in the HVAC industry for 12 years and the last 5 of them have been with Schaal. His favorite part of his job is the CULTURE we’re creating. Where our employees hold each other ACCOUNTABLE to SERVE our clients with integrity and ASPIRING to be LEADERS in our industry and community. In his spare time, he loves to spend time with his wife and 3 kids. He loves to golf. He also coaches his son’s soccer team!
Adam Street
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Operations Manager
Adam has a diverse background of management and sales experience. He enjoys being able to support his Schaal family every day. When Adam isn't working, he is committed to going to the gym every day, spending time with his family, and supporting his children in their activities.
Victoria Keys
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Administrative Professional
Victoria has been in the industry for 3 years, all of which have been spent with Schaal. She loves that every day is something new, so it keeps her on her toes! Victoria loves spending time with her family. Her girls keep her very busy, and it is always an adventure! She also enjoys playing recreational sports and spending time outdoors.
Justin Riddle
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Warehouse Manager
Justin has been with the Schaal team for 4 years. He loves helping his teammates do their job more effectively and efficiently. Justin is a proud father of 3 and has been married for 10 years. He volunteers for his church and loves to spend his free time with his family. He has a degree in business finance from Iowa State University.
Chris Bagatti
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Warehouse Helper
Chris enjoys helping in any way he can at Schaal. Outside of work, he enjoys spending time with family, including his adorable husky Skylar.
Chad Mossman
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Warehouse Helper
Bio coming soon...
Jamie Simpson
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Apprenticeship Program Administrator
Jamie is our longest running employee at 33 years with Schaal and over 50 years in the industry! He loves helping others and being a part of the Schaal team and culture. Jamie is very involved with the Boys Scouts. He is an Eagle Board Chairman and an Eagle Coach. Jamie likes to canoe and has floated the Big Salmon River in the Yukon Territories and paddled many lakes in the Boundery Waters Wilderness Canoe Area.
Justin Bailey
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Apprenticeship Instructor
Justin can solve any problem thrown his way with his 11 years of experience in HVAC, 8 of which have been at Schaal. When he has free time, he enjoys spending time with his wife and two kids and volunteering for Habitat for Humanity.
Alyssa Donegan
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Human Resource Manager
Alyssa has been with Schaal for 5 years now, and she has been in customer service for over 20 years! She loves helping others and each new day at Schaal gives her the opportunity to do exactly that. She enjoys swimming, reading, traveling, and spending time with her husband and 3 children. In her free time, she enjoys volunteering with her church. Fun Fact – Alyssa learned to drive a skid loader before she learned how to ride a bike!
Ryan Renfro
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Sales Manager
Ryan enjoys helping people fully understand their heating & cooling system while providing customers with options to maximize their comfort and save money while doing so. He has been in the industry for over 10 years and has done a wide range of things from answering phones to inventory to plumbing, heating, and cooling technician. Outside of work, Ryan enjoys spending time with Dana, his wife, and their dogs. He is also involved in many ministries with his church, enjoys fishing, hunting, and watching football.
Mallory Frey
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Marketing Manager
Mallory has over 5 years of customer service experience, and her associate’s degree in marketing. She loves helping our customers, taking on marketing projects, and being part of the Schaal family. Outside of work, you can find her spending time with family and friends and camping.
Dylan Albrecht
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Comfort Consultant
With nearly 8 years in the HVAC industry, Dylan strives to give each customer the best experience he can! When he's not working, he is spending time with his family and enjoying the outdoors.
Joe Anderson
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Comfort Consultant
Joe has been with Schaal for 2 years and has been in the HVAC industry for over 5 years.  The best part of his day is getting to help customers with their heating and cooling needs. Outside of work, Joe enjoys time with his family and getting outside to hunt and fish.
Chris Serck
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Comfort Consultant
Chris has been in the HVAC industry for almost 10 years. Outside of work, he enjoys spending time with his wife and kids, hunting and fishing. He is also an avid golfer, and once he shot a hole in one!
Chaz Machamer
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Comfort Consultant
Chaz enjoys working directly with customers and helping them with their HVAC needs. He loves learning something new while out in the field. When he's not at work, he's at home spending time with his wife or in his shop woodworking.
Todd Christensen
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Install Manager
Todd has been in the HVAC industry for 8 years. Outside of work, he enjoys fishing, doing home renovations, and spending time with his two sons.
Marshall Halverson
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Install Training Coordinator
Marshall has been with Schaal for 5 years. He prides himself on providing quality work to his customers. Outside of work, he is a semi-professional Bass Fisherman.
Benton Frey
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Lead HVAC Installer
Benton has 6 years of experience in the HVAC industry. He has been part of the Schaal family for 4 years. He is also a Diesel Mechanic for the United States Marine Corp. In his spare time, Benton enjoys spending time with his family and friends, working on vehicles, watching football, and camping.
Matt Newquist
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Lead HVAC Installer
Matt began his career with Schaal 5 years ago, and he quickly found his favorite thing is helping customers when their HVAC system is down. In his spare time, he is an outdoorsman.
Michael Lloyd
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Lead HVAC Installer
Michael started his career with Schaal 4 years ago with his favorite thing about it being the customers. In his spare time, he enjoys being outside and cycling.
Steve Beaver
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Lead HVAC Installer
Steve has been in the HVAC industry for 4 years. Outside of work, he is rebuilding an old truck and enjoys spending time with his dog. Fun fact, he hates needles but has many tattoos.
Chris Beckman
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Lead HVAC Installer
Chris has been with Schaal for 3 years. He loves meeting new customers every day and learning from the best HVAC lead installers in the industry. In his spare time, he enjoys spending time with his family, woodworking, and working on cars.
John Gioffredi
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Lead HVAC Installer
John has been in the HVAC industry for 2 years. What he loves about working at Schaal is how caring everyone is who works here. Outside of work, John loves to hunt, fish, and spend time with his family.
Brayton Frey
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Lead HVAC Installer
Brayton's goal is to serve our customers to the best of his ability. He will do anything he can to help. When he is not at work, you can find him working on cars or putting his Eagle Scout skills to work.
Hunter Ofstad
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HVAC Installer
Hunter’s favorite part of working at Schaal is that everyday is a new HVAC adventure that allows him to work with his hands and problem solve for his clients. When he isn’t working Hunter likes to spend time with his friends, read and play video games online.
Graham Dawson
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HVAC Installer
Graham enjoys seeing customers reactions when they see the completed job. He wants to make sure every customer is satisfied with his installation. Outside of work, Graham is a huge family man, volunteers at his family church, and loves sports - watching and playing.
Matthias Funk
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HVAC Installer
Matthias enjoys working with his customers and helping them get the best out of their HVAC system. He also enjoys fishing, spending time with his family, and woodworking in his spare time.
Zac Guerra
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HVAC Installer
Zac enjoys his customers and knowing that every call he goes on is unique. He enjoys weight lifting, obstacle courses, and gaming.  Zach competes in 10 mile Tough Mudder obstacle races!
Antonio Arzani
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HVAC Installer
Antonio enjoys helping customers get the most comfort out of their system. Antonio enjoys football, fishing, and spending time boating. He has done many community service projects during his time as an Eagle Scout.
Gage Gioffredi
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HVAC Installer
Gage’s favorite part of working at Schaal is helping his clients learn about how their HVAC system works. When he isn’t working, you will find Gage around the local music scene. He is part of two bands and loves playing live music.
Spencer Morgan
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Indoor Air Quality Specialist
Spencer has been with Schaal for 2 years. He loves working with great co-workers and making sure our customer’s duct work is clean. Outside of work, he loves sports, fishing, camping, and golfing. Spencer has the unique ability to cook 1-minute rice in only 58 seconds!
Jordan Voss
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Indoor Air Quality Specialist
Jordan loves seeing the finished product after his installations. Outside of work, he enjoys watching football, basketball, playing guitar, and spending time with his family and 3 dogs.
Nicholas Wanderscheid
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HVAC Service Manager
Nicholas has been working in the HVAC industry for almost twenty years. He loves getting to help people every day. When Nicholas isn't working, he is enjoying his time with family and spending time outdoors.
Andrew McAtee
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HVAC Service Technician
Andrew has been in the HVAC industry for several years. His favorite part of working at Schaal is being able to fix problems and help his clients better understand their HVAC systems. When he isn’t working Andrew enjoys spending time with his family, working on cars and trucks, and playing sports.
Pete Eoriatti
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HVAC Service Technician
Pete has been with Schaal for 3 years. His favorite part of his job is helping customers understand their HVAC system. In his free time, Pete enjoys participating in outdoor activities with his son.
Matt Bailey
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HVAC Service Technician
Matt has been in the HVAC industry for 10 years. His favorite part of the job is working directly with customers and showing them how their HVAC system works. His goal is to make sure his customers are happy! In his spare time, he enjoys volunteering at his children's school.
Aaron Waseskuk
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HVAC Service Technician
Aaron enjoys being able to help customers with their HVAC needs and learning new things every day. When Aaron isn't working, he likes to spend his time with family, work on his podcast, and find new recipes to cook.
Kyle Ramsey
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HVAC Service Technician
Kyle enjoys working with equipment and making sure it is running properly. When he is not working, he spends time fishing and watching football.
Michael McCabe
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HVAC Service Technician
Michael enjoys helping his clients find solutions to their HVAC problems. When he isn't working, he is enjoying time with friends and family and watching sporting events.
Riley Schwab
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HVAC Service Technician
Riley's favorite part of his day is getting to help his customers. He prides himself in his work ethic! In his spare time, he enjoys biking.
Sam Techau
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HVAC Service Technician
Sam looks forward to helping his clients learn more about their HVAC systems.  When he's not working, he enjoys spending time with his wife & son, fishing, and riding dirt bikes.
Jesse McNally
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HVAC Service Technician
Jesse has been working in the HVAC industry for over 3 years and he enjoys helping clients learn more about their HVAC systems. You can find Jesse hiking, bowling, fishing, and spending time with his children. A fun fact about Jesse is that he is originally from Maine!
Kristel Van
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HVAC Service Technician
Kristel has been in the customer service industry for over 6 years. Her favorite part of the job is helping customers with their whole home comfort needs. She enjoys spending time with her family, especially outdoor activities in all seasons.
John Avitt
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HVAC Service Technician
John was raised in Des Moines and settled down in Grinnell, where he started his HVAC career and rasied his family. He went to DMACC and received his Applied Science Degree in HVAC-R.
Cody Frahm
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HVAC Service Technician
Cody works hard to make sure he's meeting the needs of his customers and enjoys that each job is a little different. Cody enjoys hunting and fishing in his spare time and likes spending quality time with friends and family.
Zach Graves
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HVAC Service Technician
Zach majored in HVAC Technologies at Iowa Central Community College. He enjoys learning new things each day on the job and helping meet his customer’s needs. When he isn't working, Zach enjoys going to the gym, watching college football, and hunting. Fun fact, Zach is an identical twin!
Kevin Wright
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HVAC Service Technician
Kevin has been in the trades for over 30 years and holds licenses with the Iowa Boards for Electrical, HVAC, and Plumbing. His favorite thing about working at Schaal is talking to clients and learning about their HVAC needs. Outside of work, Kevin likes to participate in endurance events like running marathons and Tough Mudder obstacle races.
Nick Bochner
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HVAC Service Technician
Nick has been in the industry of helping customers for years. He loves getting to help the customers in his community and wants them to feel safe in their home.  Nick is a big family guy.  He spends his weekends helping his parents on their flower farm and volunteers at church whenever he can.  He gives back by packing meals for Meals of the Heartland.  A fun fact about Nick, he built his own computer!
Joey Gioffredi
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HVAC Service Technician
Joey loves that his job allows him to meet new people every day. He strives to help his customers understand and get the full potential out of their HVAC system.  Joey is a family man and loves his dogs.  In his spare time, he enjoys watching football and going fishing with his dad.
Nick Rogers
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HVAC Service Technician
Nick enjoys helping his clients and knowing that each job is unique. He also enjoys playing hockey, fishing, and playing video games in his spare time.
Kris Maley
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HVAC Service Technician
Kris enjoys helping his clients find solutions for their HVAC problems. When he isn’t working, you will find him golfing, playing air soft, or perfecting his street taco recipe.
Isaiah Fisher
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HVAC Service Technician
Isaiah enjoys working in the HVAC industry. He wants to make a difference by helping his clients learn more about their heating & cooling systems. When he isn't at work, Isaiah enjoys spending time with his friends, playing basketball, swimming and playing video games. Isaiah volunteers his time to help teach swimming lessons to children throughout the Des Moines metro area.
Juliet Chavez-Aguilar
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HVAC Service Technician
Juliet has been in the customer service industry for over 7 years. She really enjoys connecting with clients and being able to provide support to them.  When she isn’t working, Juliet enjoys spending time with her family. A fun fact about Juliet is that while in high school, she qualified for the Junior Olympics in marksmanship.
Drew Anderson
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HVAC Service Technician
Drew enjoys helping his clients find solutions for their HVAC concerns. When he isn’t working, he likes to play basketball, lift weights, and go fishing.
Alex Ruble
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Commercial HVAC Manager
Alex has been in the HVAC industry for over 14 years. His favorite part of what he does is learning new things every day and overcoming new challenges. When Alex isn't working, you can find him fishing, going to car shows, and spending time with his Black Lab named Clutch.
Travis Edvenson
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Commercial HVAC Technician
Bio coming soon...
Dave Tedder
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Commercial HVAC Technician
Dave is a valued member of our team here at Schaal. He especially enjoys working on commercial projects.  In his spare time, Dave enjoys camping, working on his truck, and visiting car shows.
Mason Gott
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Commercial HVAC Technician
Mason is passionate about his work. He applies his past experiences and knowledge to his everyday work in order to help his customers to the best of his abilities.  In his personal time, Mason enjoys spending time with family and friends.  He also enjoys volunteering his time with troubled youth and also at local CrossFit competitions.  When he was younger, he traveled all over the US and overseas playing soccer.
Tegan Staples
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Commercial HVAC Service Technician
Tegan’s favorite part of working at Schaal is seeing a job through from start to finish. He wants to make sure that every client is satisfied with his workmanship. A fun fact about Tegan is that he taught himself how to brush his teeth and comb his hair at the same time so he can increase his efficiency in the morning! When he isn’t working, he enjoys running and hiking.
TJ Hodge
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Plumbing Install Manager
TJ has been in the plumbing industry for over 25 years. His favorite part of working in the industry is being able to solve problems that others have not been able to figure out. When he isn’t working, TJ enjoys spending time with his family and volunteering at his church.
Mike Wingfield
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Plumber
Mike enjoys working at Schaal because every day brings him a new opportunity to help his clients. Outside of work you will find Mike playing disc golf, video games or volunteering at the animal shelter.
Jaden Shannon
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Plumber
Jaden enjoys meeting new clients each day and helping them with their plumbing needs. Outside of work Jaden plays video games, works out at his muay thai gym, and renovates homes. A fun fact about Jaden is that he can solve a Rubik’s cube in 25 seconds!
Moe McMiller
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Plumber
Moe enjoys working with his customers and helping them get the most out of their plumbing system. He enjoys watching football, and learning about classic cars in his spare time.
Tony Smith
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Plumber
Tony's favorite part of the job is finding a solution to his customers plumbing problems. In his spare time, he enjoys boating, sports, and spending time with his family and two dogs.
Gershom Levi
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Plumber
Gershom enjoys working in the plumbing industry. He wants to make a difference by helping his customers. When he's not working, he enjoys composing music, watching theatre, and being outdoors. A fun fact about Gershom, he's written the music for two musicals!
Lake Manship
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Plumber
Lake has been in the plumbing industry since 2017. His favorite part of working at Schaal is being able to work on a project from the beginning and seeing it through to completion. When he isn’t at work, Lake enjoys spending time with his family and friends, and he also plays in a slow pitch softball league.
Devin Gulick
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Plumber
Devin has been a plumber for over 4 years. He enjoys being able to visualize the final product and then putting in the work to achieve the same result. Outside of work, Devin enjoys spending time with his family and friends, and staying active with mountain biking and RAGBRAI.
Juan Gonzalez
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Plumber
Juan enjoys learning new things on the job every day. Outside of work, he enjoys soccer. Juan is bilingual in both English & Spanish!
Mark Diacono
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Plumbing Service Manager
Mark has over 5 years of experience in the plumbing industry along with earning his Journeyman's License. He enjoys helping his customers fix their problems. Mark served 5 years in the Army and when he is not working, he enjoys coaching youth sports.
Scott Ault
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Plumber
Scott has been in the plumbing industry for almost 5 years. Two of those have been spent with his Schaal family. He loves facing a new challenge each day. In Scott's free time, you can find him watching football and going to the races.
Joe Burkle
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Plumber
Joe's favorite part of his day is using his knowledge to go help his customers. When he is not working, he is enjoying time with his wife and spending time outdoors.
Joe Tilley
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Plumber
Joe has over two decades of experience in the plumbing industry. He enjoys getting to connect with his customers and really helping them with their plumbing needs. Joe enjoys spending his spare time with his friends and family.
Jason Mellows
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Plumber
Jason enjoys working with his customers and helping them with their plumbing needs. When he isn't working, he enjoys weight lifting, playing with his dog, and cheering on the Hawkeyes.
David Starr
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Plumber
David has been in the plumbing industry for over five years. David enjoys working hard to learn something new each day and advancing in the industry. For fun, David enjoys collecting sports cards and coins. He also works with sheet metal and rebuilds cars in his spare time.
Jakob Mcclelland-Soe
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Plumber
Jakob enjoys plumbing because every situation is different and it allows him to learn and help his customers. When he isn't working, he enjoys target shooting and skateboarding.  Fun fact, Jakob used to be an EMT!
Jonathon Van
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Plumber
Jonathon enjoys getting to help his customers while doing what he loves. The favorite part of his job is diagnostics and working with his hands. He is a big Eagles football fan and likes spending time with his kids fishing. Jonathon also likes to give back to the community.  He has volunteered with Habitat for Humanity, Meals from the Heartland, and the Special Olympics.
AJ Hazard
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Plumber
AJ's favorite part of his job is the people. He truly enjoys helping his customers with their plumbing needs. Outside of work, AJ spends his time with family. He likes basketball, football, kayaking, and snowmobiling.
Nate Valen
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Plumber
Nate has been a plumber for over 5 years. He enjoys helping his clients and knowing that each job is unique. Outside of work, Nate enjoys fishing, hunting, and spending time with his friends.
Nate Millizer
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Plumber
Nate has been doing plumbing work for over 4 years. He really enjoys the plumbing trade because it keeps his mind and hands busy. When he isn’t working, you can find Nate hanging out with his friends and enjoying outdoor activities in all seasons.
Josh Kruse
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Lead Carpenter Estimator
Josh has been working in the carpentry and remodeling business for over a decade. He enjoys updating existing spaces with new functions and finishes. When Josh is not working, he enjoys spending time with his wife and kids. They all love sports, boating, and spending time outdoors.
Tyler Fritz
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Carpenter
Tyler works as a carpenter with our plumbing team. He enjoys working with his hands and getting to see a final product he built. In his spare time, Tyler enjoys building and restoring cars.
Charlie Harned
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Electric Manager
Charlie is a Master Electrician and has been in the industry for over 15 years. He enjoys being able to help clients take care of their wants & needs while staying within their budget. In his free time, Charlie enjoys camping and trout fishing with his wife and kids.
Brayden Logue
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Electrician
Brayden’s favorite part of working at Schaal is knowing that each job is unique and presents an opportunity to learn something new. In his personal time Brayden enjoys playing golf, playing pool and fishing.
Gage Sawyer
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Electrician
Gage works to ensure his customers are getting the best service he can give. He is passionate about hunting, fishing, and spending time with family. Gage is also a skilled mechanic!
Tyler McAdoo
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Electrician
Tyler has been working in the electrical industry for over 8 years. He likes to be involved with all the steps of each electrical project and enjoys watching all the pieces come together into the completed job. When Tyler isn’t working, he enjoys spending time with his family and golfing.
Allison Gibson
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Financial Controller
Allison has done accounting in the HVAC industry since 1995. Her biggest passions are reading, her two pugs (Chuy & Otis), and spending time with her family. She is currently earning her MBA at Drake University and would ultimately like to earn a PhD in Organizational Behavior. She loves the company culture at Schaal, because "... when you walk through these doors, you are family." Allison has an upbeat "can do" attitude: in 2016 Allison won Schaal's "Rookie of the Year" award, in 2018 Allison won Schaal's "Motivation" award, and in 2019 Allison won Schaal's "Motivation" and "MVP" award. When she is not crunching numbers or working with her teams, Allison can be found singing and dancing around the office. She is definitely not typical, but we wouldn't have it any other way.
Mallorie Wood
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Accounting Clerk III
In 2016, Schaal was lucky enough to have Mallorie join the accounting team. She is currently earning her bachelor's in accounting and is working towards earning her CPA. Mallorie, a huge animal lover, is a fur mom to two shaggy dogs Leo and Piper. When she is not saving bunnies, squirrels, and kittens, Mallorie enjoys yoga, reading, cooking, and competing in game nights with her uber competitive and game-oriented family. She excels at Pictionary, hide & seek, darts, ping pong, and tennis just to name a few. Mallorie has never met a taco she doesn't like, and if there is ever a question of queso, it is always yes!
Danielle Long
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Accounts Receivable Specialist
After 14 years as an office manager and service writer, Danielle was looking for a change of pace. We were lucky enough to welcome her to Schaal as our Accounts Receivable Specialist in 2020. When she is not capturing family memories on the pages of her many scrapbooks, you can find Danielle down at the race tracks – no, no… she is not a part-time racecar driver, but – her husband, son, and daughter all are! We are excited to have Danielle on the team and part of the Schaal family.
Dawn Hancock
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Administrative Assistant
Dawn has over 20 years of experience in the customer service industry. She really enjoys the family atmosphere here at Schaal. Dawn is originally from the quad cities, but has lived in the Des Moines area for about 10 years. Outside of work, she loves to spend time with her family.
Jacobe Galloway
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Accounting
Jacobe enjoys getting to help people, especially when they need us the most. Outside of work, she loves doing fun things with her children, painting, and reading books. She is all about trying new things and embarking on adventures. Fun fact: Jacobe eats Cheeto curls with a fork. Her fingers don't get cheesy so it is a win win!
Dallas Ocken
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IT Service Technician
Dallas really enjoys being an IT Service Technician at Schaal because it allows him to combine two things he loves to do: work with computers & help people. When he isn’t working, he is playing video games and watching some of his favorite Star Wars movies.
Katie Biondi
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Office Administrator
Born and raised in Des Moines, Katie earned a bachelor's degree in mass communications from Grand View University. She has been in the customer service industry for more than 15 years and loves that Schaal has such a family atmosphere. Katie started at Schaal as a customer service representative in 2017 and has since moved to an administrative assistant, where her incredible organization skills have been put to great use. Katie is a cat mom to a pesky flat-faced Persian cat named Lorenzo. She is a huge fan of the Iowa State Fair, and you can find her at the fairgrounds all ten days of the fair. She is an amazing chef and loves spending time with her niece Evelyn and her family and friends.
Nan Wood
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Administrative Team Lead
Nan has been with Schaal for 9 years as our lead dispatcher and has over 40 years of customer service experience. Her favorite part about working for Schaal is the family atmosphere and taking care of our customers. Her biggest passion is her family and her dogs. She also loves to read and cook delicious treats for the team. Interesting fact about Nan is that she used to work for a company owned by Frank Sinatra!
Tara Lake
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Administrative Assistant
Tara enjoys spending time with her son and dog Sofi. She loves being outside fishing, biking, rock hunting, boating, and swimming. When she is unable to be outside, her and her son build legos and work on art projects.
Ashley Walker
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Administrative Assistant
Bio coming soon...
Karla Melendez
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Dispatch Team Lead
Karla has been part of the Schaal team for 4 years. She loves the family environment at Schaal, and she loves taking care of our customers. In her spare time, Karla loves shopping and spending time with her family! Being a mom is her true love. Interesting fact – Karla can’t smell but, her listening skills are the best!
Erin Gilbert
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Dispatcher
Erin has worked in the customer service industry for 7 years. She loves to help customers in any way that she can. Outside of work, she loves to spend time with her husband and 2 wonderful children either boating or spending quality time outdoors.
Emily Evans
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Customer Service Team Lead
Emily was born and raised in Des Moines. She has been in the customer service industry for more than 10 years. She loves trying to help customers any way that she can. Outside of work, Emily enjoys being a mom of two, going boating, camping, and spending time with family and friends. She is a huge reality tv junkie and loves watching football.
Kim Murphy
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Customer Service Representative
This is Kim's 3rd year at Schaal, and she has been in the customer service industry for over 7 years. Kim absolutely loves the people she works with! In fact, she states she has found her "forever home" here at Schaal. She loves to spend time with family and friends, travel, go to concerts, and go out to eat (although she admits maybe a little too much going out to eat!) Kim is involved in volunteer work aimed at helping people better their lives, but her passion is definitely working with women.
Derek McDermott
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Customer Service Representative
Derek has been with the Schaal team for 9 years! He really enjoys helping people and the family environment we have at Schaal. He is an avid watcher of films of all sorts. He loves to read, disc golf, and watch baseball. Derek also helps with blood drives for the Red Cross.
Jerzey Erickson
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Customer Service Representative
Jerzey loves the family atmosphere in the office and helping every customer she comes in contact with. She grew up in Bondurant, so she knows the area well. In her free time, Jerzey enjoys spending time with family and friends, cooking/baking, and watching movies. Fun fact: Jerzey is the youngest employee in our office!
Mandi Alt
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Customer Service Representative
Mandi really enjoys the people she works with. She feels it is more like family than coworkers. Outside of work, Mandi enjoys Sunday dinners with her husband and 3 kids.
Elizabeth Wittrock
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Customer Service Representative
Elizabeth has worked in the customer service industry since 2017. She loves how friendly and supportive her Schaal coworkers are. Outside of work, you can find Elizabeth enjoying a great novel, attending live musicals, or catching the latest Marvel movie.
Kensie Morrison
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Customer Service Representative
Kensie has been in the customer service industry for over 8 years. Her favorite part about working at Schaal is building relationships with our customers. In her free time, Kensie enjoys watching documentaries about the ocean and is working on perfecting her stand up comedy set.
Javier Benitez
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Customer Service Representative
Javier has over a decade of customer service experience. He enjoys being able to assist all of Schaal’s fantastic clients. When Javier isn’t at work, you will find him spending time with his family, traveling, and watching soccer.
Cody Bateman
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Branch Manager
Cody has been in the heating & cooling trade for 12 years. He enjoys helping clients solve comfort issues as well as helping and training his awesome team! Everyday is something new and exciting and keeps him coming back for more knowledge. Outside of work, he enjoys spending time with his family. His wife of 10 years and 2 kids – Zane and Emerlyn 4 and 1 ½. They also enjoy getting outdoors and traveling back to the farm or out west to Idaho to visit grandparents.
David Hulling
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Comfort Consultant
Dave has been working in the industry for 33 years. His priority is to make his customers happy! When he isn't working, he enjoys fishing, camping, and traveling. He also enjoys raising his children and working on their cars.
Matt Benda
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Comfort Consultant
Matt enjoys working with his customers and learning something new every day. When he is not working, Matt enjoys traveling, smoking meats, and brewing his own beer.
Adam Powers
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Lead HVAC Installer
Adam has been in the trades for over 6 years. He enjoys helping his customers with new projects everyday.
Gage West
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HVAC Installer
Bio coming soon
Sam Ziebol
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HVAC Service Technician
Sam wants to give his customers the best service possible, and he strives to learn something new every day. Sam comes from a big family and spending time with them is important. He enjoys hockey, his dogs, and spending quality time with his girlfriend.
Bryce Emehiser
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HVAC Service Technician
Bryce enjoys helping his customers fulfill their HVAC needs and building lasting relationships. Outside of work, he likes to play football, rugby, and work out. He played Rugby in college for Iowa State University.
Ryan Paulson
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HVAC Service Technician
Ryan enjoys meeting new people and helping his customers find solutions to their HVAC needs. In his spare time, he likes spending time with his wife and getting outdoors.
Jacob Pulliam
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HVAC Service Technician
Jacob enjoys helping his clients find solutions for their HVAC concerns. He enjoys playing music, wood working and exercising in his spare time.
Josh Speckner
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HVAC Service Technician
Josh’s favorite part of his day is getting to help his clients with their HVAC needs. In his spare time, he enjoys hunting, fishing, camping, and spending time with his son.
Angie Moffitt
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HVAC Service Technician
Angie is excited to meet all the amazing Schaal clients and help them find solutions for their HVAC concerns. In her free time, she enjoys spending time with her family, seeing new movies, and playing video games.
Maddy Holub
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Office Administrator
Maddy has been working in the customer service industry for 6 years. She loves helping and solving problems for people in time of need. When she is not working, you can find her outdoors with family, friends, and her dog.